PRIVACY POLICY

1. Information We Collect

To provide our premium services, we must collect information that identifies or relates to you. This includes:

• Identity Information: Full name, date of birth, driver's license details, Social Security Number (SSN) for soft credit validation, and selfie photo for verification.
• Contact Details: Email address, billing address, phone number, and delivery preferences.
• Financial Details: Payment card details, transaction history, and subscription billing details.
• Vehicle & Telemetry Data: Real-time GPS location, vehicle speed, fuel levels, mileage, and crash/diagnostic notifications for safety.

2. How We Use Your Information

We process your personal information for high-end business and operational purposes:

• To verify your identity, driving history, and credit eligibility during onboarding.
• To manage your vehicle subscriptions, coordinate concierge driveway deliveries, and swaps.
• To provide 24/7 AAA roadside support, track scheduled maintenance, and process toll transactions.
• To protect our fleet, detect fraud, and enforce our subscription agreements.
• To send transactional emails, receipts, and platform updates.

3. Sharing & Disclosure

FlexDrivv does not sell your personal data. We disclose your data to trusted partners for operational fulfillment:

• Underwriters & Insurance: GEICO for comprehensive commercial policy coverage and claim handovers.
• Verification Providers: Partners who check DMV records, verify license authenticity, and perform soft credit inquiries.
• Roadside & Support: AAA towing and emergency response networks to find your vehicle when dispatched.
• Rideshare Platforms: Uber, Lyft, and delivery apps for instant compliance document validation (for Gig Worker members).

4. Data Security & Retention

We implement enterprise-grade security protocols, including AES-256 encryption, TLS connections, and secure tokenization of all sensitive payment data. We retain your personal information only as long as necessary to fulfill subscription obligations and comply with applicable financial and legal auditing mandates.

5. Your Choices & Privacy Rights

You have full ownership of your data. You may review, download, modify, or request the deletion of your personal details at any time by visiting the settings panel in your dashboard. For extreme data requests, contact our global privacy team directly.